CONCEPT
MATRIX
|
Convenience
|
Ease of use
|
Timeliness
|
The shift
manager
|
He
would not have to go through a book of availability sheets (time-consuming)
to create a shift schedule.
|
The
software would be made with complex, yet simply designed features where the
manager would not have a reason for switching to "paper" scheduling
due to usability issues.
|
The
manager could very quickly create a shift schedule because the redundant
tasks would only be done once, stored in the computer, and only repeated by
the computer, not the manager.
|
The employee
|
Instead
of the employee having to go through the management to create/update
schedule, he could do it online very quickly and without hassle.
|
Since
the employee will only need to update his shift schedule or send messages,
the interface will be extremely simple and easy to use.
|
Instead
of trying to contact the shift manager for a change of schedule, the employee
can directly go to the website where the manager will be informed immediately
and he can respond almost immediately to "inform" the system of the
change. Then the system would automatically calculate any alternate possible
solutions.
|
The payroll
manager
|
If
payroll would be integrated into the software, then it would be easy to see
how much will be spent on payroll in the near future.
|
A
page specifically designed for payroll would be created giving access to
charts, graphs, numbers, and statistics of payroll.
|
Having
only one page to gather all information requires for payroll would make it
much less time consuming and would leave most of work to the machines (the
check printer).
|
Oct 24, 2012
timetraxx Concept Matrix
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Ray, you're almost there! Use what you've written in each block as the guide to creating some new product or service ideas, somewhat related to what you're doing, but expanding it. For example, how else can the Shift Manager's job be made more convenient? Maybe it's "voice activated app". For the employee, perhaps it's "call your times using your phone".
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