First draft:
The manager is sitting frustrated at his desk when trying to schedule his employees by using stacks of papers, requests, and bothersome Excel spreadsheets. Until, that is, he discovers timetraxx. He enters all of his data in one place and timetraxx takes care of all the annoying details and now the manager has time for vacation.
Second draft:
Fourth of July is today and the local owner, Johnny Doemann of McTriple Burger is having a fit. Five of his employees that were supposed to work at 9am have called in at 8:39am to let him know that they will not be coming. Unfortunately, the restaurant will be understaffed unless the manager figures out a fast way to get ahold of anyone that can replace the shifts. Furthermore, the manager has his scheduling system scrambled between stacks of availability sheets and unintuitive and time-consuming spreadsheets. To his surprise, his assistant manager, David Applepie, has been hard-at work at creating the new timetraxx shift management software and has secretly entered all of Johny's availability sheets into a digital database. Mr. Applepie comes to the rescue when he finds out about the scheduling conflict. He launches an auto communication alert to all employees asking to fill in for those untimely employees. Within 15 minutes, just enough employees replied positively and Johnny was back to keeping his cool together.
That's a good revision, Ray. Real time scheduling is interesting. Wonder how often this scenario actually happens, and what is the implication. Try to find out the magnitude of the pain!
ReplyDeleteI think the magnitude of the pain is directly correlated to the number of employees. :D This real-time scenario happens at my work every week. Someone has a practice they forgot to take off, a family outing, etc. Right now this problem is sort of solved through the company Facebook page but not every employee is on it or checks their Facebook every hour or so.
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